Terms and Conditions

These Terms and Conditions of Sale (“Terms”) govern the sale of products (“Products”) by Salistick (“we,” “us,” “our”) to you (“Customer”). By placing an order, you agree to be bound by these Terms.

1. Order Acceptance

1.1 Order Confirmation:

All orders are subject to acceptance by Salistick. We reserve the right to refuse or cancel any order at our discretion.

1.2 Order Changes:

Changes to orders must be requested within 24 hours of placing the order. We will attempt to accommodate changes but cannot guarantee them.

2. Pricing and Payment

2.1 Pricing:

Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.

2.2 Payment Terms

Payment is due at the time of order unless otherwise agreed in writing.

2.3 Taxes

Prices include taxes. Customer is responsible for all applicable taxes, duties, and charges.

3. Shipping and Delivery

3.1 Shipping Methods:

Products are shipped using our designated carriers. Shipping charges are calculated based on the shipping method and destination.

3.2 Delivery Timeframes

Delivery times are estimates and not guaranteed. We are not liable for delays in delivery.

3.3 Risk of Loss

Risk of loss passes to the Customer upon delivery of the Products to the carrier.

4. Cold Chain Products

4.1 Temperature Control:

Cold chain Products must be stored and handled according to the specified temperature conditions from receipt through end use.

4.2 Inspection

Customer must inspect cold chain Products immediately upon receipt and report any issues within 24 hours.

5. Returns and Refunds

5.1 Return Policy:

Returns are subject to our Return and Refund Policy, which is incorporated by reference into these Terms.

5.2 Eligibility

Products must be unopened, unused, and in their original packaging to be eligible for return, as detailed in our Return and Refund Policy.

5.3 Non-Returnable Items

Opened, used, or improperly stored Products cannot be returned.

6. Warranties and Disclaimers

6.1 Product Warranty:

We warrant that our Products will conform to the specifications provided. This warranty is valid for the shelf life of the Product.

6.2 Disclaimer

Except as expressly stated, we make no other warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

7. Limitation of Liability

7.1 Exclusion of Damages:

We are not liable for any indirect, incidental, special, or consequential damages arising from the sale or use of our Products.

7.2 Maximum Liability

Our maximum liability is limited to the purchase price of the Products.

8. Compliance with Laws

8.1 Regulatory Compliance:

Customer agrees to comply with all applicable laws and regulations regarding the purchase, handling, storage, and use of the Products.

9. Governing Law and Dispute Resolution

9.1 Governing Law:

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction].

9.2 Dispute Resolution

Any disputes arising out of or relating to these Terms will be resolved through [arbitration/mediation] in [Your Jurisdiction].

10. Miscellaneous

10.1 Entire Agreement:

These Terms constitute the entire agreement between the parties regarding the sale of the Products and supersede all prior agreements and understandings.

10.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

10.3 Amendments

We may amend these Terms at any time by posting the amended terms on our website. Your continued use of our services constitutes acceptance of the amended terms.

11. Contact Information

For any questions or concerns about these Terms, please contact us at:

E: hello@salistick.com.au

P: 1300 186 653